• Resolved kevintum

    (@kevintum)


    On the single page of the campaign I created for test purposes, I am not able to “Back Campaign” because the button is not working. The settings on the plugin are correct, the button should lead to the checkout page as set but it’s not working.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Parag Das

    (@parag44)

    Hi @kevintum

    Coould you please check for a plugin or theme conflict? I have seen your website and as it seems there is a high possibility that there is a conflict among other plugins that are creating this conflict. These steps will help rule out a possible plugin conflict.

    1. Disable all the other third-party plugins and check whether that solves the issue.
    2. If that solves the issue, please activate the plugins one by one to rule out the conflicting plugin.
    3. If that doesn’t work, please check it by activating the parent theme.
    4. If the issue still persists, please activate WordPress default themes like Twenty Twenty and check.
    Please also make sure that your platform and theme are up to date.
    If you still face the issue then kindly let me know.`

    Thank you!
    Best Regards,

    Thread Starter kevintum

    (@kevintum)

    Alright Parag, thanks.

    • This reply was modified 3 years, 4 months ago by kevintum.
Viewing 2 replies - 1 through 2 (of 2 total)
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