AWS uploads fail on slow connection

Hello nMedia,

We really need to find a fix for this.

When uploading a file on a slow internet connection, the file fails to upload.

In my Google Chrome console, if I click on the Network Tab & select the AWS request, under response I see this:

<?xml version=”1.0″ encoding=”UTF-8″?>
<Error>AuthorizationHeaderMalformed<Message>The authorization header is malformed; the region ‘us-east-1’ is wrong; expecting ‘eu-west-2′</Message><Region>eu-west-2</Region><RequestId>327C9C026CDB7D243</RequestId><HostId>y2prmGIK+6goJrLZRA142fue/EcVc2WSBCp7WIHULRsoePSoIJt7DVkRN9F32$1=</HostId></Error>

This points to a timeout issue?

You can replicate this your side using the following settings:

In Google Chrome Developer Tools, under Network Conditions, choose:
Caching: Unchecked
Network Throttling: Slow 3G
User agent: Select automatically

Then upload a file larger than 15MB.

Please could you try the above?

This is using the latest plugin here & pro plugins from our client area.

Kind regards

• This topic was modified 4 years ago by livetechy.