You were far more fortunate than I was, craftina2017.
I first heard from a gal who referred me to a link where she said I was to outline my problem; and if I had not heard back from anyone by something like the middle of the following month, I was to respond directly back to her.
Well, no one answered my query by her deadline; but when I E-mailed back the gal who had given me the link, she never got around to replying, either.
And then suddenly my Amazon.co.uk Associates account became inaccessible. Each time I tried to access it with either of the two E-mail addresses I had been using, the declaration came that neither address belonged an any known Associate.
So now I had to make a new enquiry ─ and that, too, was ignored. That had to have been at least three months ago.
I just gave up until about 10 days ago when I learned about Amazon’s new OneLink feature that will tie in Amazon.com, Amazon.ca, and Amazon.co.uk ─ provided that the Associate has an account with each of those Amazons.
I had to set up a new account at Amazon.co.uk and turn my back on the small balance I already had in my lost original Associate account; and I also had to apply for an Amazon.ca Associate account, for I never had one.
But oddly, once I had the new Amazon.co.uk Associate account, I discovered that the plugin now worked after I replaced my old Associate ID with the new one! Keep in mind that I had periodically tried out the Associates Link Builder plugin all along every couple or so weeks just to ensure that I was still out of the loop; and each time it had always claimed that my AWS Access Key ID was not registered as an Associate.
What is especially peculiar is that I never applied for a new Associates Access Key ID ─ the two showing up in my account include an original created back on December 5, 2009; and the most recent one created on December 18, 2016. This more recent one is the one I created in order to try to use the darned plugin!
So if I never had a previous Associates account, then why do I see these two old Access Key IDs when I have supposedly only set up an account within the past two weeks?
Something is really screwy at Amazon.co.uk