Awful now with v5!

  • I loved the plugin as it was. Did the job.

    Do NOT upgrade to v5 if you haven’t already!

    Now it made it slow and super buggy and it doesn’t even work for me. I cannot back up at all, no matter how long I fiddle with settings that don’t even save and I have read through troubleshooting and nothing works. I even tried adding a line to wp-config a per troubleshooting, but that doesn’t work.
    It just does NOT backup.

    The first backup NEVER works! Tried for 2 hours now and have reinstalled etc. Tried on a 2nd blog and same issue. Truly awful now. What a shame.

    Plus you can’t disable automatic backup. I don’t want it to automatically backup, but no choice.

    But the fact it made it worse and doesn’t even work well now, I am having to uninstall and do it another way.

    Revert it back to how it was. Least it worked!

Viewing 1 replies (of 1 total)
  • Plugin Author BackWPUp

    (@backwpup)

    Hi @ukheather ,

    We’re truly sorry for the frustration this update has caused you, and completely understand how disappointing this experience has been. Especially when backups are such a critical part of website management. We aimed into simplifying the experience for all users, but at the same time, we do understand the need for more functionalities so appreciate your candid feedback.

    Our team is actively working on addressing the reported issues you have mentioned, including backup failures, settings not saving, and performance concerns. In the meantime, if you’d like to revert to the previous version while we work on improvements, you can roll back to version 4.1.7?here.

    Your feedback is incredibly valuable, and we’re committed to making things right. We sincerely appreciate your patience and hope to regain your trust as we roll out fixes.

    Kind regards
    The BackWPup Team

Viewing 1 replies (of 1 total)
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