Awful, deleted the code randomly

  • Randomly deleted the tracking code without any notice or me making any changes. I have deleted this plugin and installed one that works. I recommend avoiding this plugin.

    • This topic was modified 4 years, 3 months ago by robadeedoo123.
    • This topic was modified 4 years, 2 months ago by Yui. Reason: decaps
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  • Plugin Author Conversios

    (@tatvic)

    Hi @robadeedoo123,

    Appreciate your feedback..!!

    At first, we would like to mention that we neither received such an issue before from any of our users nor encountered it locally. So it seems that the issue may be occurring because the store in which the plugin is/was active might not be built as per the standard WooCommerce integration or some customization might have been implemented.

    Also, it seems that you haven’t contacted us for the issue resolution before posting the review, if you have simply contacted us then we could have helped. And directly posting a negative review without trying to get a solution is not the best practice.

    So here we would request you to activate, create a new support request, and share the site URL so that we could help you regarding the reported issue. Then you could consider upgrading the plugin’s rating.

    Thank you for your cooperation. Looking forward to your response. ??

    Regards,
    Tatvic Analytics.

Viewing 1 replies (of 1 total)
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