• Installed some moons ago and it just worked. Then all of a sudden it updated, became a completely different plugin with no warning, all of my settings have vanished and I’m effectively GDPR non-compliant until I sign up to a third party site, pay a fee and reconfigure everything.

    Erm… no. Bye-bye.

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  • Hi @iainpurdie,

    We’re sorry to hear about your frustrations, as we’ve explained in the stickied support thread here, the timeline for cutting over from the old plugin to the current was communicated to all users via the plugin’s home page and through email. In addition, you may find instructions for rolling back to the previous version.

    However, the previous plugin was already non-GDPR/CCPA compliant as it had been out of sync with the latest regulatory changes for quite a few months.

    Our service is free to use with additional paid options, available at your discretion. We hope that you will reconsider and give our service a try before leaving.

    Best wishes,
    The Termly Team

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