Awesome Support vs WooCommerce Extra Product Options – Upload limit reduced

  • Resolved bee15

    (@bee15)


    2 years, 8 months ago

    Hello.

    I am having an upload error when having Awesome Support, WooCommerce and WooCommerce TM Extra Product Options active (all updated + Theme is updated).
    The file upload works fine without Awesome Support Active. As soon as it’s activated, and trying to upload a file to the website on front end. It has the error “Your attachment is too big. You are allowed to attach files up to 2 Mo”
    Even though it works perfectly fine without Awesome Support Plugin Active.

    Any help would be appreciated as i’m newer to plugins and still trying to wrap my head around it all.

    Thanks,

    Emma

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @bee15

    You can check the settings for the maximum file size in DASHBOARD>TICKETS>SETTINGS>FILE UPLOAD, set a maximum file size limit and then check it again.

    Regards

    Thread Starter bee15

    (@bee15)

    Yes! Thank you so much that’s worked a treat!!

    Regards,
    Emma

Viewing 2 replies - 1 through 2 (of 2 total)
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