Awesome support cuasing error 500 when activated.

  • Resolved jordz2203

    (@jordz2203)


    6 years, 1 month ago

    Hi guys, when i activate your plugin i get an error 500. I read on someones elses reply and I thought i could start by asking how to do a Plugin conflict check mentioned by one of your support staff?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jordz2203

    (@jordz2203)

    UPDATE:

    Hi, the issue has become that Orbit Fox and Awesome Plugins arent workign together. The issue is orbit fox is a major part of my site any ideas?

    Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    Are you using the free version from www.remarpro.com? We just downloaded it from there, activated it and it seemed to work fine. I also activated each module one by one to see if they would cause the 500 error but they didn’t.

    Maybe one thing to try would be to temporarily deactivate the modules from orbit fox and then try to activate Awesome Support again. Then, if Awesome Support activates properly, activate the orbitfox modules one by one.

    I assume you’re running on PHP 5.6 or later?

    Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    Since we haven’t heard back from you in a few days we’re going to go ahead and close this thread. If you need anything else please feel free to open a new thread and we’ll get right on it.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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