Awesome Support Agent

Hello @utsacacpit,

You can accomplish multiple roles using a member plug-in (like Ultimate Member) in order to give the user multiple roles.

More information: https://getawesomesupport.com/documentation/awesome-support/user-roles/
https://getawesomesupport.com/documentation/awesome-support/admin-roles-capabilities/roles-capability-table/

Please let me know if you have any questions about the above. I’ll mark this thread as resolved, but will continue to answer any follow up questions you have.

Hi @utsacacpit,

Yes, your support agents and administrators can be Woocommerce customers at the same time.

I’ll mark this thread as resolved; but please post any follow up questions you have any I’ll take care to review and reply.

Have a great day.