Avoid this plugin

  • This plugin has caused a huge amount of pain for so many WP devs and there is ZERO communication from your team?! Not even an email advising to update from your support to paying customers ??!!! (which I HAVE been – never again) This is so poor I can hardly fathom it.

    This week I had around 60 sites that required urgent attention… What an absolute nightmare to start the year.

    In the last 6 months this plugin is becoming full of ad’s and bloat. I am uninstalling this plugin from all my sites and will advise others to do the same.

    • This topic was modified 1 year, 2 months ago by dilusionz.
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  • Plugin Author Saad Iqbal

    (@saadiqbal)

    Hi @dilusionz,

    I sincerely apologize for the challenges you’ve experienced with our plugin, and I understand the frustration this situation has caused for you and other WordPress developers. I want to assure you that we take this matter very seriously, and we are actively working to help our users.

    To provide some context, we are working in collaboration with renowned security research teams such as Wordfence and Patchstack WordPress Security. This partnership allows us to stay ahead of potential security vulnerabilities, and together we continuously research and address any issues that may arise.

    Regarding the lack of communication and notifications, I acknowledge that we fell short in keeping you informed, and for that, I’m truly sorry. We are taking steps to improve our communication channels to ensure that such incidents are promptly and clearly communicated to our user community in the future.

    To address the recent security vulnerability:

    We had released an urgent update (V2.8.8 – 2024-01-01) that includes a fix for the identified issue.
    Moving forward, we are implementing additional measures to enhance the security of our plugin to prevent similar occurrences.

    I understand the impact this has had on your workload, and I genuinely regret any inconvenience caused. Your feedback is invaluable, and we appreciate your commitment as a user.

    As a token of our commitment to improving, we are reviewing the concerns about ads and bloat in the plugin. We are already working on a new and clean dashboard to improve the user experience. Our goal is to provide a streamlined and efficient experience for our users.

    If you have any further questions or if there’s anything else we can do to assist you, please don’t hesitate to reach out. We value your feedback, and your experience is important to us.

    Thank you for bringing these issues to our attention, and we are dedicated to making the necessary improvements.

    Best regards,
    Saad Iqbal

    • This reply was modified 1 year, 2 months ago by Saad Iqbal. Reason: to add version and date of respective release with the fix
Viewing 1 replies (of 1 total)
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