AVOID! Payments disappearing, no support

  • Resolved nicgac

    (@nicgac)


    2 years, 8 months ago

    Wanted to try the “in-house” payment system after loving my Woocommerce experience for years. Ended up in a mess of various payment platforms, no informations, no support and most importantly, funds disappearing and customers having to ask for refunds and block payments to finally hope to get their money back.
    Border scam, bordel bad quality (numerous error messages around that should have made me think twice before installing this product).
    So no expecting anything here, just a warning I’ll be happy to repost a couple of tims as long as I’ve got money out there.
    Regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • @nicgac

    We’re sorry to hear about your experience.

    First of all, WooCommerce does not receive your payments even though we have some default integrations like Paypal/Stripe. All payments go to the payment gateway you set up.

    You mentioned funds disappearing:

    Can you provide more information on that? Were some orders deleted?

    I look forward to hearing from you.

    We haven’t heard back from you in a while, so I’m marking this thread as closed – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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