avif format not supported

Hello @tonyrobins

Thanks for the advice. I solved my problem by disabling the LiteSpeed ??cache plugin and then re-enabling it, I now see a lot more avif files, but there are still unconverted webp files, I tried to convert from media but I got an error, here is a video capture of the problem => https://www.awesomescreenshot.com/video/31409218?key=1a5a0138c01f23734ca2c6a8264cc853

Regarding the error message that your plugin returns when trying to convert in the media, I have the impression that your plugin is not looking for the file in the right place, what should we conclude from this ?

Hi @rodman38

You are welcome.

Generally image paths are saved in the website database, CompressX uses a function provided by WordPress to get image paths. But it seems that the function cannot get correct path on your website. Since we are not able to access the site, it’s hard to tell where the problem is.

However, we did some searching and found that it may be related to a known issue with Elementor, where if you use custom size in Elementor image widget, it saves wrong url in database for src set. For more details, you can visit this thread.

All the best,

Hi @tonyrobins

thanks for the information, I didn’t know about this Elementor bug, apparently, it’s been a long time since this bug was reported to elementor, but still no solution. I’ll see if it works if I remove the custom size and manually convert my images with your plugin (directly in the media).

I’m changing the status to resolved.

Thanks for the follow-up, it’s appreciated ??

Hi @rodman38

You are welcome.

Feel free to let us know if you need any further information or assistance using our plugin.

All the best,