• Resolved vishalgaikwad

    (@vishalgaikwad)


    For us Average number of search results on analytics dashboard always show 1 even thought there are multiple results. Is there a bug?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Cornel Raiu

    (@cornelraiu-1)

    Hi,

    Thanks for reaching out.

    This usually happens when there is a plugin used to enhance the search results and that plugin doesn’t return the found_posts correctly for Search Analytics to use.

    Can you tell me what kind of plugin you use for enhancing search results?

    Thank you!

    Cornel

    Thread Starter vishalgaikwad

    (@vishalgaikwad)

    Thanks for such a prompt reply!

    Yes, we are using Relevanssi

    Plugin Author Cornel Raiu

    (@cornelraiu-1)

    @vishalgaikwad got it.

    I am currently on vacation until the 9th of July and there is no way I can work from here.

    Is it ok if I work on it when back and try to come up with a fix to make it work correctly with Relevanssi?

    Thank you for understaning.

    Cornel

    Thread Starter vishalgaikwad

    (@vishalgaikwad)

    Sure, thanks a lot. Looking forward to hear from you then.

    Plugin Author Cornel Raiu

    (@cornelraiu-1)

    Hi @vishalgaikwad ,

    I just tested on a clean WordPress install with only WP Search Analytics and Relevanssi – the free version – installed and I am not seeing the issue.

    Is there any other plugin/theme/custom code that might be interfering?

    Is there a dev site where you can give me access to have a look at? If so, please send credentials at

    Thanks,

    Cornel Raiu

    • This reply was modified 1 year, 1 month ago by James Huff. Reason: email address for login offer removed
    Plugin Author Cornel Raiu

    (@cornelraiu-1)

    Hi @vishalgaikwad ,

    Is there any update here?

    As stated above, I was not able to replicate this issue. Can you, maybe, give me more information on how to replicate it?

    Or even better, is there a dev site where you can give me access to have a look at? If so, please send credentials at

    Looking forward to hearing from you.

    Cornel Raiu

    • This reply was modified 1 year, 1 month ago by James Huff. Reason: email address for login offer removed
    Plugin Author Cornel Raiu

    (@cornelraiu-1)

    Hi @vishalgaikwad ,

    I will mark this thread as resolved because there was no activity on it for more than 2 months.

    In case you still need my assistance with this, please start a new thread and reference this one in it.

    Thank you,
    Cornel Raiu

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Average Number of Search Results’ is closed to new replies.