• Resolved ftcpublications

    (@ftcpublications)


    Hello, as of the posting date of 10/21/2022 everything is up to date. WordPress 6.0.3, Youzify 1.2.1, BuddyPress 10.4.0, tested and failed with 3 up-to-date themes, all compatible with Customizer. With that tech data given here is the issue:

    When the user uploads an avatar image, after upload it asks the user to crop an image. The crop is only 1 pixel and cannot be seen or resized in any way. If the user proceeds to upload anyway, a randomly cropped avatar displays (Looks horrible).

    If the user tries to use the recycle method, the entire list is invisible images. The invisible images are selectable, but the result is the same randomly cropped avatar.

    When the Youzify plug-in is disabled, avatar uploads work PERFECTLY with NO issues under BuddyPress.

    This bug is major because avatar images are a significant part of a social media platform.

    Please research and provide legitimate help. Please do not try to upsell the pro version or ask us to request custom development. This is a clear & definite bug that renders profile editing virtually useless. This is not a favor or a special request.

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  • The topic ‘Avatar profile image upload issue- crop or recycle’ is closed to new replies.