Avatar problem when connecting with facebook

  • Resolved gigasb

    (@gigasb)


    5 years, 1 month ago

    Connection to facebook all good, I see the photos of the users in my media library
    but when you enter the user profile the image not shown.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @gigasb

    Sorry for the late reply.

    If the avatars appear in your Media Library, then the problem is may connected to a third party plugin that overrides the avatar of the users.
    When I logged in to your site, I saw there was a custom avatar uploading field at the bottom of the page and I assume the problem is may connected to that plugin.

    Could you check please if your disable the plugin that creates that upload field, does that make the avatars coming from social login show up?
    If it does, please let me know its name and we will take a look.

    Best regards,
    Laszlo.

    Thread Starter gigasb

    (@gigasb)

    Publisher Theme for WordPress.

    I opened a Support ticket to try disabling it.

    Thread Starter gigasb

    (@gigasb)

    In Support ticket they say:

    hello
    This issue can be related to the plugin conflict. so please deactivate all of them and then try one by one to find it.

Viewing 3 replies - 1 through 3 (of 3 total)
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