Avada slider disappears after page loads

  • Any help I can get to resolve this problem (or to point me in the right direction to get the definitive answer) will be greatly appreciated.
    The issue occurs on other pages as well as the one shown at the above URL – including our site’s Home Page – but not all (in spite of all having been set up using the same process).
    Unfortunately, I can’t be precise about when the problem started although I suspect it was a couple of months ago – and because I haven’t had time to focus on the problem, have just been regularly Clearing All Cache, which provides a temporary fix.
    I have searched a number of forums and read through a number of the responses: all of them are older than my problem, and none of them relate to my Theme nor Slider pack.
    Until recently, I have found the WordPress/ Avada combination together with around 30 Plugins, has delivered a fairly quick and stable site – and I am keen to return to that situation.
    Eric

    • This topic was modified 3 years, 10 months ago by continuumfp.

    The page I need help with: [log in to see the link]

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  • Please direct your request to theme support:? https://themeforest.net/item/avada-responsive-multipurpose-theme/2833226/support

    Since that is a commercial theme or plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best.
    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

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