Autoverify by email doesn’t work and error 500

  • Resolved koupmi

    (@koupmi)


    3 years, 12 months ago

    First what i want to say, I have setup email delivery correctly. Other emails work.

    After registration is not delivered email with verify link. Other emails are delivered correctly.

    Second problem what i found, when i try resend email with verify link, i got error 500 with error Site is Experiencing a Technical Issue.

    • This topic was modified 3 years, 12 months ago by koupmi.
    • This topic was modified 3 years, 12 months ago by koupmi.
    • This topic was modified 3 years, 12 months ago by koupmi.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    Hi @koupmi,

    Thank you for writing to us. Regarding the first issue, I am a bit unclear about it. Do you mean that the Successfully registered email doesn’t deliver to the user after registration? Please let me know in a bit more details so that it would be easy for me to assist you. Also could you please provide the URL of the registration form I will do a test and get back to you? In addition to it here is the documentation to solve the issue with the email delivery: https://docs.wpeverest.com/user-registration/docs/emails-are-not-being-delivered/

    Regarding the second issue, The issue has been fixed with the latest version(1.9.1). Please stay updated with the latest version and it will fix the issue. Let me know whether it fixes for you or not and I will get back to you.

    Thanks and Regards!

    Thread Starter koupmi

    (@koupmi)

    Hi,
    I found emails are not delivered only to some email domain. For example @gmail.com work, but @seznam.cz not. That is probably issue in my server.

    But i found another issue in plugin – i set User login option as Admin approval after registration.
    But plugin still sends email with verify links (they works, so user can join without admin approval) instead emails with notice wait for approval/ approved did not send.

    Plugin Support sanjuacharya77

    (@sanjuacharya77)

    Hi @koupmi,

    Please make sure that you have chosen the User Login option to “Admin Approval After Registration” in the individual form setting too. For more help please refer to this screenshot: https://prnt.sc/vwvgng

    Also, refer to this documentation: https://docs.wpeverest.com/user-registration/docs/individual-form-settings/

    Let me know whether it helps or not and I will get back to you.

    Thanks and Regards!

Viewing 3 replies - 1 through 3 (of 3 total)
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