• Resolved oceanvantage

    (@oceanvantage)


    Hi autoptimize Team,

    I’ve experienced an issue where after using the plugin, the first 10 images or so of my page is shown twice (just the images and not text after it). It only occurs on mobile.

    Unfortunately because of this, I’ve disabled the plugin so as not to affect user experience but could you investigate?

    Best
    A

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    First and foremost try to identify what is causing the double images by just disabling CSS or JS or Image optimization (incl. lazyload).

    Once you know that, dive in and try identify what code/ files (CSS or JS) are responsible for the broken feature and try excluding that.

    If the problem is with JS, chances are you’ll find useful information on your browser’s developer console. There’s more info in the troubleshooting tips and info on exclusions in the AO FAQ.

    Feel free to follow up here with anything you might discover in the process.

    hope this helps,
    frank

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    No feedback so I assume this got resolved oceanvantage?

    Feel free to follow up if you still encounter issues!

Viewing 2 replies - 1 through 2 (of 2 total)
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