Autoplay is not working on all browsers

  • Resolved ttsesmelis

    (@ttsesmelis)


    2 years, 7 months ago

    Hello.
    My customer want his webpage autoplay a background song in loop. I choose your plugin because is exactly what I want and it is simple for my solution. But I have problem with the autoplay.

    I try bellow different shortcodes

    [sc_embed_player autoplay=true fileurl=”wp-content/uploads/2022/04/ambientchilout.mp3″]
    [sc_embed_player autoplay=”true” fileurl=”wp-content/uploads/2022/04/ambientchilout.mp3″]

    [sc_embed_player autoplay=true fileurl=”https://fsyachting.gr/wp-content/uploads/2022/04/ambientchilout.mp3″%5D
    [sc_embed_player autoplay=”true” fileurl=”https://fsyachting.gr/wp-content/uploads/2022/04/ambientchilout.mp3″%5D

    When the website loads the button show pause icon but no sound is heard. When I press two times the button one for pause and one for play, it starts to play the song.

    I test the website in different browsers. For pc I try chrome, firefox and edge and for iphone I try safari, chrome and opera mini.
    Εach time behaving in the same way.
    Please help.

    Kind Regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    I tested the following shortcode in 4 browsers and it work for me.

    [sc_embed_player autoplay="true" fileurl="https://fsyachting.gr/wp-content/uploads/2022/04/ambientchilout.mp3"]

    The only browser I had a problem with is Microsoft Edge and that is because of the security settings in the browser. However in Firefox, Google Chrome and SeaMonkey the sound auto played without a problem ?? I can confirm that it is working as expected.

    If you have an issue with the above shortcode, then I suspect that there might be a conflict with one of your other plugins or theme. If that is the case, then I suggest that you carry out a plugin/theme conflict test.

    Kind regards.

    Thread Starter ttsesmelis

    (@ttsesmelis)

    I use the same shortcode to another website I have in case a plugin conflicts. But it make the same thing. When the website loads the button is in play mode and show pause. But no sound hearing. When I press pause and again play, then the music start hearing.
    When I was logged in as administrator in frontend in both websites the music start automaticaly. The problem is in when I was load the websites as guest.

    Kind Regards

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, which browser are you using? Try using different browsers for testing purposes. Also make sure you clear the browser cache. Let me know how you go.

    Regards.

    Hi – Conversely, `”autoplay=”false”‘ doesn’t seem to prevent audio from starting automatically. Any suggestions? Thanks!

    ”autoplay=”false” works with Firefox but not Chrome or Edge. Insight appreciated.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    @dalfort, please start a new support thread.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Autoplay is not working on all browsers’ is closed to new replies.

Tags