Automations don’t work
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Hello,
I set up a welcome-email automation for new newsletter subscribers, but those emails are not being sent. sometimes they arrive hours or days later, sometimes not at all. users have to confirm their subscription, the confirmation mail is being sent without problems and also I get the confirmation email when somebody has confirmed their subscription. just the welcome-email is not being sent after the confirmation.
I tried now to make a new automation, since mine is already 2 years old and it seems you have a new automation feature, but this also doesnt work.Happy to hear from you,
KarolineThe page I need help with: [log in to see the link]
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