Automatics emails not working with Post SMTP

  • Resolved lacriz2000

    (@lacriz2000)


    1 year, 6 months ago

    I’ve been using Post SMTP for several months and everything was working fine.
    Since September 1st, automatic emails that should be sent no longer work. (new order, customer order confirmation etc.)
    No problem if I manually trigger the sending of the email.

    If I deactivate the plugin, the emails work correctly again.

    Any help is welcome!

    THANKS

    Kevin

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi @lacriz2000,

    I hope you are doing well.

    Please share the diagnostic test report so we can look into it and get back to you.

    Thanks and regards,
    Support Team – WPExperts

    Hello smakazmi15,

    I hope you are well.

    Please note i have the same problem. my email stopped working and it always shows authentication failure. below is the information:

    smtp:tls:plain://mail621.sohosted.com:587 220 web621.sohosted.com ESMTP Postfix EHLO starsofempathy.com 250-web621.sohosted.com 250-PIPELINING 250-SIZE 76800000 250-ETRN 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-8BITMIME 250-DSN 250 CHUNKING STARTTLS 220 2.0.0 Ready to start TLS EHLO starsofempathy.com 250-web621.sohosted.com 250-PIPELINING 250-SIZE 76800000 250-ETRN 250-AUTH DIGEST-MD5 CRAM-MD5 PLAIN LOGIN 250-ENHANCEDSTATUSCODES 250-8BITMIME 250-DSN 250 CHUNKING AUTH PLAIN 334 AGhlbGxvQHN0YXJzb2ZlbXBhdGh5LmNvbQBTdCFyczFPTlRPUGRvbnlhdGkx 535 5.7.8 Error: authentication failed: authentication failure

    Looking forward to your valuable reply.

    regards, L

    Thread Starter lacriz2000

    (@lacriz2000)

    Merci @smakazmi15 !
    the diagnostic test report :

    Mailer: postsmtpHostName: xxxxxxx (hideforpublic).comcURL Version: 7.64.0OpenSSL Version: OpenSSL/1.1.1nOS: Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/LinuxPHP: Linux 8.1.22 C.UTF-8PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=No, allow_url_fopen=Yes, mcrypt=No, zlib_encode=YesWordPress: 6.3.1 fr_FR UTF-8WordPress Theme: Blossom Feminine ProWordPress Plugins: Advanced Coupons for WooCommerce Free, Advanced Coupons for WooCommerce Premium, FiboSearch - AJAX Search for WooCommerce, Akismet Anti-Spam: Spam Protection, All in One SEO, Antispam Bee, Backup Migration Pro, Backup Migration, Block Visibility, BlossomThemes Social Feed, BlossomThemes Toolkit, Boxtal Connect, Broken Link Checker, Category Editor, Conditionally display featured image on singular pages and posts, Customer Reviews for WooCommerce, Customizer Search, Display Post Types, Duplicate Page, Facebook Chat Plugin - Live Chat Plugin for WordPress, Gift Wrapping for WooCommerce, Site Kit by Google, GTranslate, Imagify, Jetpack Boost, Jetpack, AI Powered Marketing, Limit Login Attempts Reloaded, Loco Translate, MailPoet, One Click Demo Import, Pinterest for WooCommerce, Post SMTP, Regenerate Thumbnails Advanced, Regenerate Thumbnails, Sold Out Badge for WooCommerce, Statify, Advanced Editor Tools, Waitlist woocommerce( Back in stock notifier ), Advanced Shipment Tracking for WooCommerce, WooCommerce Custom Product Addons Free, Min Max Quantity & Step Control for WooCommerce, Product Feed PRO for WooCommerce, WooCommerce Payments, WooCommerce PayPal Payments, PDF Invoices & Packing Slips for WooCommerce, Products Filter for WooCommerce, WooCommerce Shipping & Tax, WooCommerce, WP Fastest Cache, WP-Memory-Usage, WPForms Lite, YITH WooCommerce Product Add-ons & Extra OptionsWordPress wp_mail Owner: /homepages/43/d834786924/htdocs/clickandbuilds/hideforpublic/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.phpWordPress wp_mail Filter(s): wp_staticize_emoji_for_email, WPO\WC\PDF_Invoices\Main->set_phpmailer_validator, PostsmtpMailer->get_mail_argsWordPress phpmailer_init Action(s): PostsmtpMailer->phpmailer_smtp_initPostman: 2.5.9.4Postman Sender Domain (Envelope|Message): gmail.com | gmail.comPostman Prevent Message Sender Override (Email|Name): No | NoPostman Active Transport: SMTP (smtp:tls:oauth2://smtp.gmail.com:587)Postman Active Transport Status (Ready|Connected): Yes | YesPostman Deliveries (Success|Fail): 3384 | 7

    • This reply was modified 1 year, 6 months ago by lacriz2000.
    • This reply was modified 1 year, 6 months ago by lacriz2000.
    • This reply was modified 1 year, 6 months ago by lacriz2000.

    Hi @loesstar,

    I hope you are doing well.

    Please create a new thread so we can discuss your issue in detail and get back to you with a solution.

    Thanks and regards,
    Support Team – WPExperts

    Hi @lacriz2000,

    I hope you are doing well.

    Let me discuss this with our team and get back to you.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter lacriz2000

    (@lacriz2000)

    @smakazmi15 Thanks !

    Plugin Author Saad Iqbal

    (@saadiqbal)

    Hi @lacriz2000 ,

    Hope you are doing good. One of our users reported a conflict with latest update of all in one SEO. Can you try with deactivating it?

    Looking forward to hearing from you.

    Thanks!

    Thread Starter lacriz2000

    (@lacriz2000)

    hI @saadiqbal

    Indeed, when I deactivate this plugin, the emails are sent out again.
    How can I fix this? ??

    Thread Starter lacriz2000

    (@lacriz2000)

    Answer from All in One SEO plugin ??

    Hey @lacriz2000,

    We are aware of this issue and have already developed a fix for it.

    Our next release should be going out next week on Thursday. If you would like a beta build in the meantime to test if the fix works, then please reach out to us via our Basic Question form and ask for me.

    We might already do a hotfix release earlier next week but I haven’t confirmed this yet.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Automatics emails not working with Post SMTP’ is closed to new replies.