Automatically Refresh page when resizing

  • Resolved raulgp

    (@raulgp)


    3 months, 1 week ago

    Hello,

    Since updating to version 4.0.8, I’ve noticed an unusual behaviour where any page automatically refreshes when I resize the browser window. This didn’t happen before the update (deactivating the plugin the issue doesn’t happen).

    Could you please look into this? Is this an intended new behaviour, or might it be an issue? How can I prevent the page from refreshing on resize?

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hey @raulgp,

    Thank you for bringing this to our attention! We appreciate you raising this concern with us.

    We can confirm that rescaling the browser tab or window may cause the page to reload unexpectedly. Our development team has been informed of this issue for further troubleshooting.

    Thanks again, and feel free to reach out if you have any other questions or concerns!

    Best Regards,
    Mej, Widget Options Team

    I’m getting the same issue, can’t use the plugin with Elementor. Can’t use the mobile or tablet viewports without it refreshing back to desktop view.

    I even turned off all the modules inside the plugin and was still getting the same refresh behaviour.?

    Only after a full deactivation of the plugin did the Elementor Mobile viewport work normally.

    Plugin Author Mej de Castro

    (@mej)

    Hi @bonsaigil,

    Thank you for your feedback regarding the issue with Elementor. Rest assured, this will be forwarded to our development team for further troubleshooting. We appreciate your patience as we work to resolve the issue!

    Best Regards,
    Mej, Widget Options Team

    Plugin Author Mej de Castro

    (@mej)

    Hey @raulgp,

    We’re excited to announce that a new version of the plugin has been released to address the issue where the page automatically refreshes when resizing the browser window. We highly recommend updating to the latest version to resolve this issue.

    Regarding your query, @bonsaigil, this new version also includes a patch for the conflict with Elementor’s tablet and mobile view.

    Thank you, and we recommend updating to the latest version to resolve these issues.

    Kind Regards,
    Mej, Widget Options Team

Viewing 4 replies - 1 through 4 (of 4 total)
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