Automatically opening of popup

  • p89goca

    (@p89goca)


    2 years ago

    I want to open a specific popup when the user comes from a specific page. I added a GET parameter in the URL and can open a popup automatically based on that. It works for most users. However, some users experience problem with this. Several of them have problem that popup does not open and the error is only in the Chrome browser. In the console is an error Uncaught TypeError: this.getModal is not a function

    When the same user opens the page in another browser, everything work as it is expected. I cannot reproduce this error, we cleared all the cache. JS code is added through the wp_footer action in functions.php. Does anyone have the same problem or idea why this is happening for several users and how to solve this?

    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • israelaz

    (@israelaz)

    Hi

    Can you please send me a link to your site?

    Thread Starter p89goca

    (@p89goca)

    Hi, of course.
    https://whispert.de/

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Looking at your site, you are an Elementor Pro v3.9.2 user. The developer can’t have a conversation with customers here. That’s not permitted for anyone.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://my.elementor.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
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