• Resolved dbemowsk

    (@dbemowsk)


    I was unable to post a page link because it has to do with an order prior to purchasing a shipping label.

    My issue is that previously when someone would place an order, I would go purchase my shipping label, prepare the package, ship it and only after it was dropped off at the post office would I come back in or use the mobile app to mark the order as complete. Recently I had a few orders and I noticed after dropping the package at the post office and attempting to go in to mark the order complete, that it had already been marked as complete. I later noticed on another order when I was purchasing my shipping label that there was a checkbox to mark the order as complete, and the box was checked. I never checked that box. I am guessing that this is from a recent update that this is now checked by default. I checked in the settings to see if there was somewhere to set a preference for that, but I did not see anything. Am I missing something?

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  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    This is indeed a feature of WooCommerce Services. If you do not want the order to be marked as Completed you can unselect the checkbox so that you can manually mark it Completed later.

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Automatically marking orders complete after purchasing shipping label’ is closed to new replies.