• Resolved ibions

    (@ibions)


    Dear Mr/Mrs,

    I am experiencing an error when a new user is created since the automatic-generated email leaves an space between surname1 and surname2.
    In Spain we use two lastnames and the automatic username generated by the email is as follows:
    [name].[lastname1] [lastname2]

    Nonetheless, in the system/Moodle the username created is as follows:
    [name].[lastname1][lastname2]

    Therefore, the users have issues when logging in since in the email the username has an extra space.
    Any idea how to solve this?

    Thanks!

    Best,

    Julio

    The page I need help with: [log in to see the link]

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