• Resolved goneagainstudios

    (@goneagainstudios)


    Hi,

    I am using the Automatic User Roles Switcher plugin. However, I am experiencing issues when a user purchases a product, it seems multiple role changes are happening and I don’t understand why.

    To explain, we have multiple memberships, if a user is on an existing membership we want the system to update their existing role with the new role, based on the purchased plan. See the below settings:

    Here is an example of what is happen on the users profile:

    If someone could please share some insight into what I am doing wrong and why this is happening? As it seem it is going through each rule every time a user purchases any product.

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