• Resolved Henrik

    (@heinohund)


    Hi I’m a happy user of your plugin until now ??

    I have the plugin installed on aprox. 10 sites where i running just fine.

    Unfortunately I have 3 sites where it is not working.

    karmarkbusiness.dk
    leadersuniverse.dk
    andersenvinhandel.dk

    The sites are running at the same host as the other sites where it working. I have look in wp-config.php at there is no problem there.

    • This topic was modified 5 years, 11 months ago by Henrik.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Henrik

    (@heinohund)

    No one….

    Plugin Support bcrodua

    (@bcrodua)

    Hi,

    Apologies if we were not able to reply right away.

    Can you provide us with more details please?

    Regards,
    Bryle

    Thread Starter Henrik

    (@heinohund)

    What kind of details do you want?

    Thread Starter Henrik

    (@heinohund)

    Karmarkbusiness.dk is closed – but the others is still up and running. But no autoupdated

    I have the same issue – so often plugins don’t auto update and I have to manually update them, which defeats the whole point of the plugin.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Unfortunately there can be quite a lot of reasons why this can happen. The way all this works internally with automatic updates is that WP core takes care of almost everything, but just sends a question out “Hey, there’s an update available for X, do you want it updated?” By default, the answer is “no” (except for patch WP updates, i.e. things like 5.1.0 to 5.1.1), but a plugin can supply the answer “yes”. Then WP does (or doesn’t do) the update.

    The ways this can go wrong are many. WP may not be performing the background checks, so may never ask. It may try to perform the checks, but get wrong answers. The hosting company may have inserted something to block background activity to save resources. Another plugin may have an opinion on the answer to the same question etc.

    Does your WP Cron install work? Use the plugin “WP Crontrol” to look at the list of background tasks to see if you have overdue tasks or not. (Or use the new “WP Site Health” feature in WP 5.2+).

    We have some development tasks planned to add automated checking for some of the things that can cause EUM to never be informed about available updates, for a future version, that should help with these annoying silent failures.

Viewing 6 replies - 1 through 6 (of 6 total)
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