Automatic update doesnt work

  • Resolved roman5527

    (@roman5527)


    1 year ago

    Hi, i have installed this extension but i dahve problem with automatics update feed .

    in tools in settings i see this error :
    The Instagram API responded with an error: Error #0 [Unknown]: Client error: GET https://graph.instagram.com/me?fields=id,username,media_count,account_type&access_token=moosFpadtLLSFQT3/UVtMI3SP3/JLaacAS+sihTZMS7XDWwZM5D12HRDynGuCSL9Lp5Q08k2kjt04qUG6RgPR/a8FboF7dkJaqWonxK/ADKU+JaW1MGVYksuf4IWg3hmYundPmWyPVg3X95Lo28Jpnxuw9fSbyMoSXggd4nPEJaz6joUUHxKzSYFP4OXol9zIObsYlTpz10+K7OoOeejhg%3D%3D resulted in a 400 Bad Request response: Sorry, this content isn't available right now #0 /home/welcomebaby.sk/public_html/wp-content/plugins/spotlight-social-photo-feeds/src/core/IgApi/IgApiUtils.php(69): RebelCode\Spotlight\Instagram\IgApi\IgApiUtils::handleException() #1 /home/welcomebaby.sk/public_html/wp-content/plugins/spotlight-social-photo-feeds/src/core/IgApi/IgBasicApiClient.php(86): RebelCode\Spotlight\Instagram\IgApi\IgApiUtils::sendRequest() #2 /home/welcomebaby.sk/public_html/wp-content/plugins/spotlight-social-photo-feeds/src/core/IgApi/IgApiClient.php(79): RebelCode\Spotlight\Instagram\IgApi\IgBasicApiClient->getTokenUser() #3 /home/welcomebaby.sk/public_html/wp-content/plugins/spotlight-social-photo-feeds/src/core/Actions/UpdateAccountsAction.php(57): RebelCode\Spotlight\Instagram\IgApi\IgApiClient->getAccountInfo() #4 /home/welcomebaby.sk/public_html/wp-content/plugins/spotlight-social-photo-feeds/src/core/Utils/Arrays.php(120): RebelCode\Spotlight\Instagram\Actions\UpdateAccountsAction->RebelCode\Spotlight\Instagram\Actions\{closure}() #5 [internal function]: RebelCode\Spotlight\Instagram\Utils\Arrays::RebelCode\Spotlight\Instagram\Utils\{closure}() #6 /home/welcomebaby.sk/public_html/wp-content/plugins/spotlight-social-photo-feeds/src/core/Utils/Arrays.php(121): array_walk() #7 /home/welcomebaby.sk/public_html/wp-content/plugins/spotlight-social-photo-feeds/src/core/Actions/UpdateAccountsAction.php(68): RebelCode\Spotlight\Instagram\Utils\Arrays::each() #8 /home/welcomebaby.sk/public_html/wp-includes/class-wp-hook.php(308): RebelCode\Spotlight\Instagram\Actions\UpdateAccountsAction->__invoke() #9 /home/welcomebaby.sk/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #10 /home/welcomebaby.sk/public_html/wp-includes/plugin.php(565): WP_Hook->do_action() #11 /home/welcomebaby.sk/public_html/wp-cron.php(188): do_action_ref_array() #12 {main}

    Can you help me fix it ? thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @roman5527

    I noticed that the access token shown in the error message is incorrect, which indicates that the account is not connected properly.

    Access tokens should starts with “IG” (for personal accounts) or “EA” (for business accounts. Your access token starts with “moo”.

    To fix the issue, I’d suggest to reconnect your Instagram account as explained?here.

    Please let me know how that goes. Looking forward to helping you get to the bottom of this.

    Thread Starter roman5527

    (@roman5527)

    Hi, tahnks. when i reconnect accout , post are updated. But automatics update doesnt work .
    When I click to update posts in feeds menu i see error : 

    The Instagram API responded with an error: Error #0 [Unknown]: Client error: GET https://graph.instagram.com/6848050915254284/media?access_token=0/vK/eZuzskhYBYx8xXZbqN8LksECybON3rqrnLfO/mAiHJ3MjEx0gXgIOd6obBHM+RcxsUBRdkPalIQZjZS+wsZHpYpXcA/1nBT9FmUxCI1ANiIkNk7OEI7kIPOVbpdArPLnUEe2z2kA2Be+4iilNXVKrg80Y6+8tOzRuooAwHQplyIHzw9Vpx5BaWOB/7j3FPdi538hNOHeaqZKoml8g%3D%3D&fields=id,username,timestamp,caption,media_type,media_url,permalink,children%7Bid,%20media_url,%20media_type,%20permalink,%20thumbnail_url%7D,thumbnail_url&limit=50 resulted in a 400 Bad Request response:
Sorry, this content isn't available right now

    Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @roman5527,

    Are you using a Personal account or an Instagram Business Account?

    The error message suggests there might still be an issue with your Instagram access token. Let’s try connecting your account using an Access Token method instead. This can sometimes help resolve unexpected errors. You can learn how to connect with an access token here.

    Please give it a try and let me know how it goes. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Automatic update doesnt work’ is closed to new replies.