Automatic Stripe Renew Subscription issue

Hello,
Hi I have decided to use Stripe for the management of payments and automatic renewals.

I set the one indicated in the admin panel as a test webhook in my stripe account (test mode).
I entered the 4 events to track:

charge.failed
customer.subscription.deleted
invoice.payment_action_required
invoice.payment_succeeded

I don’t know if I was right to also mark the check mark on: “Listen to events on connected accounts”.

I then did a proof of payment, everything ok.

Order was successfully generated, account was created and active subscription for one day was made.

Today it should have renewed automatically, but the new renewal order was not created in the orders.

I checked on Stripe and the payment was processed correctly.

So I went to look in the recent event logs and found the invoice.payment_succeeded event concerned.

Clicking on the event I can’t find any sending in the webhook details.
“No recent webhook attempt” is the only thing I read in detail.

I did a manual sending test and the calls are coming to the server.

What can be preventing the subscription from being renewed this time?

• This topic was modified 3 years, 5 months ago by Vincenzo Casu.