Automatic search for product attribute values stopped working

Hi @demonshi

From your explanation, it sounds like the automatic search for product attribute values isn’t functioning as expected. This feature is designed to make adding a product attribute faster and more efficient, so I understand how this issue could be frustrating.

Isn’t it not working as shown screenshot above? If not, this could be a result of a plugin or theme conflict. We suggest following these steps to eliminate the conflict:

• Temporarily switch your theme to Storefront.
• Disable all plugins except for WooCommerce.
• Repeat the action that is causing the issue.

If the problem does not persist after completing the conflict test, it indicates that the conflict was with the deactivated plugins and theme. You can find a more detailed explanation of conducting a conflict test here.

I hope this helps! Do let us know how it goes.

Thanks!

Yes, the automatic search for product attribute values does not work after WC update.

In the old version 7.9.0 everything works correctly. In versions 8.0.0.0 and 8.0.1 it does not work anymore.

When click on the “Add existing” button, all values are added in all versions of the plugin. It’s just that the automatic search doesn’t work.

I have read other threads on this forum. I am not the only one who has problems with searching for attribute values. So the whole problem is only in the new version of the plugin.

• This reply was modified 1 year, 3 months ago by demonshi.

Hi there @demonshi ??

Thank you for reaching back, further elaborating on this!

the automatic search for product attribute values does not work after WC update.

I tried reproducing this on my test installation, with WooCommerce version 8.0.2, and everything worked as expected.

Furthermore, can you please share a screenshot of what you see at that screen, where my colleague is showcasing how it is expected to work? That will help us understand the issue. Here’s how to make a screenshot:

https://wordpress.com/support/make-a-screenshot/

To help you further, I’d like to understand more about your setup.

Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

Once you’ve done that, you can paste it here or into our https://Quickforget.com service and send that secret link here.

Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

If so, please select View and copy and paste them into your reply here.

We await your response to better assist you.

I wrote that the problem is in versions 8.0.0 and 8.0.1. In the new WC version 8.0.2 the problem has disappeared.

Hi @demonshi

That’s great to hear! Thanks for letting us know.

I will be marking this thread as resolved. Should you have further inquiries, kindly create a new topic here.

Thanks!