Automatic reviews download with pro version

  • Resolved lolo44500

    (@lolo44500)


    2 months, 1 week ago

    Hello,

    I just subscribed to the Pro version. I thought I would nolonger have to manually download reviews (only every 10 days!) but apparently yes.

    I use [trustindex no-registration=google] in my page.

    Am I wrong?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Laca

    (@lacadev)

    Hi @lolo44500

    If you’ve purchased the Pro package, you should use the code provided after clicking the “Save and get code” button in the widget editor, such as: [trustindex data-widget-id=c0a655d344e016177d06be1e6c].

    You no longer need to use the “Free Widget Configurator” section of the WP plugin.
    Everything can be managed through admin.trustindex.io, and the reviews will automatically update in the embedded widget.

    If you have any questions, feel free to ask!

    Best regards,
    Laca
    Trustindex Support Team

    Thread Starter lolo44500

    (@lolo44500)

    Hello,

    Thanks. Yes I did this but I do not see the latest Google reviews.

    Plugin Support Laca

    (@lacadev)

    Hi,

    Thank you for reaching out to us. Could you please send us a detailed description of the issue you’re experiencing, along with your email address, to [email protected]? This will help us identify your account and assist you more effectively.

    We look forward to resolving this for you as soon as possible.

    Best regards,
    Laca
    Trustindex Support Team

    Thread Starter lolo44500

    (@lolo44500)

    Done

    Plugin Support szlifkaszilveszter28

    (@szlifkaszilveszter28)

    Hi,

    Could you tell us which email address you used to contact us?

    Feel free to write us, if you need further assistance,

    Trustindex

    Thread Starter lolo44500

    (@lolo44500)

    [email protected]

    Web page : https://premiumautoconseil.fr/en-savoir-plus/satisfaction-clients/

    Plugin Support Laca

    (@lacadev)

    Hi @lolo44500,

    The reviews in the widget typically update automatically within about a day. However, if you’d like to speed up the process, you can click the ‘Save and get code’ button in the widget editor. By saving the widget, the reviews that are visible in the editor will be updated immediately.

    Best Regards,
    Laca
    Trustindex Support Team

Viewing 7 replies - 1 through 7 (of 7 total)
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