Automatic reminder no send to email

Hi,

Thank you for using CusRev.

Can you please share some screenshots of these pages Reviews > Reminders and Reviews > Settings > Review Reminder tab? You can also try to send the reminder manually to see if you receive the invitation email.
Refer to this solution https://help.cusrev.com/support/solutions/articles/43000072126-how-to-manually-send-review-reminders-

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.