Automatic Notifications

Hi @perryzelda

We sincerely apologize for any inconvenience caused.

It seems that the removal of one of the options in Admin Notifications in the new update has caused the above issue. We apologize for this inconvenience and are actively working on resolving it.

To fix the issue, please go to Settings – Admin Notifications and set the Report Frequency option to Disable. This should resolve the problem.

Thank you for your patience.
Regards,

It seems replies have disappeared? Is this going to be fixed in the next version?

Very strange!
Who deleted the other replies?

Hi @stormymondays @perryzelda

We have not deleted any replies, usually the responses are deleted by the main WordPress Moderator.

We are working on this issue and will release a new version of the plugin in the next one or two days, in which this problem has been resolved.

We apologize again for this problem.
Sincerely,

Hi,

FYI:
The fix does not work.
Although all notifications are disabled, the plugin keeps sending daily emails.

Same here.

(I wonder why it’s on as default and overloading my inbox…)

was just about to leave a bad review about this too, really annoying when you manage a large number of sites. can’t wait for this to be fixed…

We have just released version 14.9.2, which resolves the email sending issue. Please update the plugin to fix the problem.

We apologize again for any inconvenience this may have caused.
Sincerely,

Well, I appreciate your effort, but this did not solve the problem.

The plugin keeps sending emails, although notifications are disabled and although updated to version 14.9.2.

This concerns several websites and is therefore not the problem of a single setting

Dear @perryzelda

Please send us a screenshot of the Admin Notifications settings page for a detailed review.
Also, please provide the values for the following commands so we can check their current settings:

wp option get wp_statistics | grep "time_report"
wp option get wp_statistics | grep "stats_report"

Additionally, you can delete the email sending event using the following command:

wp cron event delete wp_statistics_report_hook

If you are unable to delete the event using the command, you can remove the event using the WP Crontrol plugin.

We apologize again for any inconvenience caused.
Sincerely,

I think part of the issue is either caching or the plugin needs to initialize the variable properly. I checked via CLI on one of my sites and this is what it returned:

‘time_report’ => ‘weekly’,

I log into the site and check the settings and it’s set to disabled. I check the CLI again (i haven’t touched or changed any settings) and this is what it reported:

‘time_report’ => ‘0’,

Hi @gmariani405

After your login, the respective hook was executed, and the settings have reverted to their previous state. Now you should no longer receive any emails. Is that correct?

I’ll know for sure tomorrow. I had a bunch still email me today, which is when i went in and checked them using your CLI commands to confirm. I went through about 15 that still had erroneous settings. After I logged in, about 7 of them corrected themselves automatically. But as I said, I’ll know for sure tomorrow if i get any more emails or not.

@amirfallah : What did you do? 14.9.1 sent updates again so I wanted to DISABLE them. But: WP Statistics DOESN’T save ANY changes anymore. Updated to 14.9.2 but SAME thing here – NO possibility to save changes. I get a successful message but then everything is resetted to previous state again.

We use your plugin on ALL our sites and they all rund perfectly… except for your plugin.

• This reply was modified 3 months, 3 weeks ago by yellowfellow333.

@amirfallah Had the same problem with 14.9.3 still. Tested everything possible many times and I think I found the point. As I cleared the object cache everything worked again. Your plugin never before had problems with the object cache so maybe you can look after that.

Best regards