automatic mails not sending

  • hello,

    My automated emails from woocommerce are being created and sent (as seen in WP mail log plugin) but they don’t arrive in my mailbox. When I manually send “new order” notifications from a client order, 2 emails are created and sent which do arrive in my mailbox. This issue is solved when I disable woocommerce multilingual

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  • Plugin Support diegootgs

    (@diegootgs)

    Hello @beants,

    That’s weird. If the emails are being logged on WP mail log, it means that are they are being sent.

    Please check the following:
    – Check if the emails are going to the spam folder of your email
    – Please open the email in the WP Mail Log and check if all infos are correct (email address and subject of the email)

    If the issue persist, could you please open a new ticket or chat in our support forum? We will take a look: https://wpml.org/forums/forum/english-support/

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