Automatic invoice problem

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  • Plugin Author ionut.calara

    (@ionutcalara)

    Hi @simkog, sorry to hear you are having issues. The paylike plugin is a bit more special, so given it uses the popup before the order is created may pose some challenges. However, I will try to replicate and see what the issue could be.

    Can you please let me know if you are using delayed/instant and if you use the after order or before order checkout?

    Thank you,
    Ionut

    Thread Starter simkog

    (@simkog)

    Dear Ionut,

    Thank you for your instant answer.

    The Checkout mode is Redirect to payment page after order created and the Capture mode is Instant.

    Gergo

    Plugin Author ionut.calara

    (@ionutcalara)

    Hi, @simkog I will try to answer as soon as I can ??

    I have tested this and it seems that the email is being sent and the invoice is attached after the payment takes place.

    1. In the “redirect to the payment page after order created” mode orders are created with the “Pending payment” status.
    2. At that stage, the user needs to use the pay button and actually do the payment.
    3. When the payment is complete the order will move to “Processing”.
    4. This is when the first “New order” is being sent, and then the user gets the invoice.

    I have used the latest versions, with the default WordPress theme. Here’s a video with the test results: https://share.getcloudapp.com/d5ube50D

    Can you further explain what happens in your case? Do the emails go trough with no invoice attached?

    Thank you,
    Ionut

Viewing 3 replies - 1 through 3 (of 3 total)
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