Automatic emails sent from where?

  • Resolved EarShell

    (@earshell)


    4 years ago

    Under WooCommerce > Settings > Emails > Email sender options, I have the “From name” set so that WooCommerce’s automatic outgoing emails appear to be sent from an email which uses my domain name.

    But, could you please tell me whether these emails are actually sent from my site’s server/IP address? Or, are they sent from a WooCommerce server and/or an IP address that is different from my site’s server?

    I require this information so that I can confidently setup an SPF record that helps to ensure that WooCommerce emails are not flagged as spam.

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  • Plugin Contributor Rodrigo Primo

    (@rodrigosprimo)

    Hi @earshell,

    WooCommerce uses a WordPress function called wp_mail() to send the e-mails and WP by default will send the emails from the server where your site is running. But your host and other plugins can change this.

    I suggest you contact your host to confirm the IP address that is used in your case.

    Hi @earshell,

    Since we haven’t heard from you in a while, we’re hoping that means you were able to get this resolved. I’m going to close this thread out now.

    If you’re still having trouble, please open up a new topic and we’ll be happy to help out.

    Take care

Viewing 2 replies - 1 through 2 (of 2 total)
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