Automatic change of order status from “Closed” to “Pending payment”

  • Hi, for our store we use custom order statuses. For this purpose, we installed Booster for WooCommerce and it handled our customization. But a strange problem appeared – 2-3 days after an order is placed in “Closed” status manually, it automatically reverts back to “Pending payment” status, which is the default status when a new order is entered. In the forums where such problems are discussed, the most common opinion is that this happens because the thank you page for the order is reloaded. We did such an experiment in a test environment and it was indeed confirmed. What is the solution to this problem? Acknowledgments!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support David G

    (@gravid7)

    Hi @simeonovy

    Thanks for reaching out to us.

    Can you please share screenshots of your configuration settings and issue screenshots? So, we can check and help you to solve this issue.

    Thread Starter Yavor Simeonov

    (@simeonovy)

    Hello, we are already communicating with you via email regarding this issue. Thank you and I await your reply.

    Can you guys solved the issue? if it yes what did you did?

    • This reply was modified 1 year, 8 months ago by d1lado.
Viewing 3 replies - 1 through 3 (of 3 total)
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