Automatic A/C Creation

Hello @industrialtex,

You have to enable the “When creating an account, send the new user a link to set their password” option (check the link below). Also, you may consider installing the “WP Mail Logging” So this will help you to further debug on this.

https://ibb.co/QpkTmSj

Hope this helps,
Naz.

Hello,

Using WP Mail logging is a good idea to check. You can install the plugin and create a new test user, from here there are two scenarios:

If emails are generated is possible the site’s server is blocking them to be sent, and you’ll need to tweak that SMTP plugin.

If not, is possible there is a conflict with another plugin, and you will need to perform a conflict test as explained below:
https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

I hope this helps.

@ihereira
I tried disabling the custom checkout plugin and custom thankyou page plugin which I believed may be conflicting with this. It’s not working. I even ticked the last checkbox too as suggested by the @nazreenexe .

The logs of mail also don’t contain new user account creation mail.

Could you please help?

Hi @industrialtex!

Could you please confirm if the New account email notification is enabled? You can confirm this is in WooCommerce > Settings > Emails > New account.

If it is, please try a full conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the issue persists.

If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

You can find a more detailed explanation of how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how that goes for you!

Okay, now I understood what’s happenings.
While debugging I was getting the same issue. But then I realized that activating guest checkout allows the user to purchase without any issue, however, the account is not created automatically unless she opts for it.

I was of the notion that an account will be created for all persons even if they didn’t opt to create an account. However, if they opt for the same it’s creating an account and sending out the mail perfectly. Further, the custom checkout plugin I have been using also does the same but makes the user create a password on their own on checkout rather the generating automatically then sending out the mail to reset.

I am still a newbie, learning and making a store of my own will bring these kinds of issues, thanks a lot for your replies it helped a lot.

Further, I have one question, should the following setting be turned off/on if we are running a WooCommerce store.

Settings > General > Membership – any one can register.

Hello @industrialtex ,

We’re glad to hear that you’ve figured out the confusion about the guest account creation workflow.

Further, I have one question, should the following setting be turned off/on if we are running a WooCommerce store.
Settings > General > Membership – any one can register.

When you have enabled account creation on WooCommerce settings, you do not need to activate “Anyone can register” in WordPress settings. Your customers will still be able to create customer accounts.

Thank you ??