AutomateWoo Abandoned Carts does save metadata!

  • Resolved thedanhealy

    (@thedanhealy)


    4 years ago

    I’m using AutomatWoo and want to start using the Abandoned Cart feature. Our product is added to the cart with required metadata fields. However, AutomateWoo doesn’t appear to save this info as part of the guest’s cart. So, what happens is the guest will get an email with a link back to their cart, but the cart will then only show the products without any metadata fields.

    Any help would be appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • MayKato

    (@maykato)

    Hello,

    If you’re using our premium extension, you have access to our support team at WooCommerce.com. Please contact us at?WooCommerce.com > My Account > Support, and we’ll be happy to help there.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @thedanhealy,

    Just a heads up, since you’ll be getting assistance via a ticket, I’ll go ahead and mark this thread as resolved.

    If you have any core WooCommerce plugin questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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