• Resolved Chapmanmarketingsolutions

    (@chapmanmarketingsolutions)


    Hi there! I’m using your free plugin and I love it. I’ve run into an issue that may require a paid add on so I wanted to ask first.
    I’m using a zapier zap with a webhook that makes a new user using a create_user action.

    When I do this the notifications don’t send. Any suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @chapmanmarketingsolutions,
    Thanks for your message.

    This could be caused by the zap not containing any user info. Normally, when a user is created, it’s created by a logged-in user. If you attempt to trigger a notification automatically, i.e. via a CLI, then it will most likely fail silently.

    If it works via the regular WP Admin, then you’ll know that the plugin is working.

    Additionally, can you try the user_register hook instead as this is the one that BNFW uses to trigger notifications of new users.

    Thread Starter Chapmanmarketingsolutions

    (@chapmanmarketingsolutions)

    So this is what my developer said.

    thank you a lot for your message.
    What he wrote is correct: when you create a user using our plugin, there is no one logged in in this instance of the WordPress call.

    The user_register hook fires by default since we use the default WordPress functionality for that.
    Why is there a logged in user required?
    If so, you might need to create a custom message or ask the other developer for some support on how it is possible without being logged in.
    Hope this helps!

    Plugin Author bnfw

    (@voltronik)

    Hi @chapmanmarketingsolutions,
    Thanks for confirming.

    The only way around this at present is to attach a user to the create user action so that it might trigger the notification. I do plan on adding support for more automated ways to create users/posts/etc but there’s no timeframe for this at the moment.

Viewing 3 replies - 1 through 3 (of 3 total)
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