• Resolved senileshark

    (@senileshark)


    I installed and activated both Jetpack and Woocommerce Tax plugins but I am still not seeing automated tax options. Need Help!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Can you please recheck the plugin requirements:

    https://woocommerce.com/document/woocommerce-shipping-and-tax/#section-1

    Also, please make sure you have installed the plugin according to the documentation that is below:
    https://woocommerce.com/document/woocommerce-shipping-and-tax/#section-2

    If all look correct, can you please send a screenshot of the issue on your end?

    Please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?This will help you to investigate further, thanks.

    Thread Starter senileshark

    (@senileshark)

    I did almost as said in the tutorial but I still don’t see automated tax

    Automated Tax Not Working

    
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    Hi there @senileshark ??

    Thank you for reaching back, with further information on this, along with the site’s System Status Report (SSR).

    From what I gather, the site’s country code points to India:

    Currency: INR (?)
    Shop country code: IN

    I’m afraid India is not included in the availability list of countries. For a list of available countries, feel free to check out the page directly linked here.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    Thread Starter senileshark

    (@senileshark)

    But I’m seeing compatibility worldwide on the page you linked me to

    Hi @senileshark

    I believe what Pepe is referring to here refers to the image below:

    Image Link: https://snipboard.io/3B5W9J.jpg

    I replicated the scenario on my personal site, changing my site address from California, US to India and the currency from USD to INR, and the option to automate tax calculation was removed from WooCommerce > Settings > Tax.

    As per the FAQs: What if I’m not in an eligible country?

    Yep, we hear you. We’re working on adding more tax providers, and services so that more stores can get the benefits of WooCommerce cloud-powered services.

    In this case, I would suggest to submit a feature request to include India to the list.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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