Automated Back Up Schedule Not Working

  • Resolved laprealxyz

    (@laprealxyz)


    8 months, 2 weeks ago

    Hi,

    I use Updraft on all of my websites to automate website backups. On one of my websites, the automated backup feature is not working. It worked for one month and then stopped. How can I fix this?

    Thanks!

    Samantha

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  • Plugin Support nrobertsudp

    (@nrobertsudp)

    Hi Samantha,

    In the plugin section Advanced tools you will find Install debugging plugins: WP Crontrol
    Please install the WP Crontrol plugin and then go to Tools > Cron Events in the main menu.

    This will allow you to view scheduled events. There should be two entries for your backups.
    In the column Hook you should see entries, updraft_backup and updraft_backup_database

    If they are not present you should make an adjustment to your backup settings and save.
    Once you have done this return to the Cron Events and check the entries are now present.

    If the entries are present it could mean your site is not getting enough visitors to backup.
    The WordPress scheduler relies on visitors to trigger it into running the scheduled events.

    If this is the case you need to set up a cron job to trigger the scheduled events. See here:
    https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/

    One other point to check if you are using remote storage is that the access is authorized.
    If the backups are actually running but are failing please provide a log file using Pastebin.

    Best regards,

    Nick

    Select this row

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