Auto update dont work

Hi @techsx

Thanks for reaching us.

To inspect the issue, we need to see the system status. Please, go to CTX Feed > Settings > Status > Copy and paste the status here.

Best regards,

Hello,

We already add the folders to WP-Rocket and WP-Optimize still no sucess.

Status:

WooCommerce Version: 7.0.0 - You are using the latest version of WooCommerce.

Product Types: ?  Produto Simples [simple]

?  Produtos Agrupados [grouped]

?  Externo/Produto De Afiliado [external]

?  Produto Variável [variable]

?  Smart Bundle [woosb]

Total Products: WP Query: 4886
WC Product Query: 4886
Both Query: 4886

Product Total by Types.

?  Simple Product: 4860

?  Variable Product: 19

?  Woosb Product: 7

?  Product Variations: 148

Product Per Batch: 200

Product Query Type: WC_Product_Query

Default Customer Location: Default Customer Location
Geolocate

Store Address

PT:LX

Multi Language Site: No

Multi Currency Site: No

WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

WP CRON: Ok

Upload Directory: Ok - Writable.

Cache Plugin Installed: WP Rocket plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching?

WordPress Multi Site: No

Home Url: https://www.siteurl.pt

Site Url: https://www.siteurl.pt

Version: 7.0.0

Log Directory: /home/siteurl/public_html/wp-content/uploads/wc-logs/

Log Directory Writable: Yes

WP Version: 6.0.3

WP Multisite: No

WP Memory Limit: 2 GB

WP Debug Mode: No

WP Cron: Yes

Language: pt_PT

Server Info: Apache

Php Version: 7.4.32

Php Post Max Size: 512 MB

Php Max Execution Time: 800

Php Max Input Vars: 7.81 KB

Curl Version: 7.85.0, OpenSSL/1.1.1q

Suhosin Installed: No

Max Upload Size: 512 MB

Mysql Version: 5.5.5

Mysql Version String: 5.5.5-10.3.36-MariaDB

Default Timezone: UTC

Fsockopen Or Curl Enabled: Yes

Soapclient Enabled: Yes

Domdocument Enabled: Yes

Gzip Enabled: Yes

Mbstring Enabled: Yes

Remote Post Successful: Yes

Remote Post Response: 200

Remote Get Successful: Yes

Remote Get Response: 200

Flatsome Child: 3.0 (Latest:0)

Advanced Cron Manager (BracketSpace): 2.4.2

Ajax Search Pro (Ernest Marcinko): 4.23 (Latest:4.23.3)

Breadcrumb NavXT (John Havlik): 7.1.0

Classic Editor (WordPress Contributors): 1.6.2

Contact Form 7 (Takayuki Miyoshi): 5.6.4

Cookie Notice & Compliance for GDPR / CCPA (Hu-manity.co): 2.4.1

createIT Waitlist Plugin (createIT): 2.8

Simple Custom CSS and JS (SilkyPress.com): 3.41

Customer Reviews for WooCommerce (CusRev): 5.4.1

Disable Bloat for WordPress & WooCommerce (Disable Bloat): 3.0.3

Duplicate Page (mndpsingh287): 4.4.9

GTM4WP (Thomas Geiger): 1.16.1

Eupago for WooCommerce (WebAtual): 2.1.0.1

EWWW Image Optimizer (Exactly WWW): 6.9.1

Facebook for WooCommerce (Facebook): 2.6.27

Instant Indexing (Rank Math): 1.1.16

Site Kit by Google (Google): 1.85.0

JivoChat (JivoChat): 1.3.5.10

Amount Left for Free Shipping for WooCommerce Pro (WPFactory): 2.0.0

Loco Translate (Tim Whitlock): 2.6.2

LoginPress - Customizing the WordPress Login Screen. (WPBrigade): 1.6.2

Mailchimp for WooCommerce (Mailchimp): 2.7.5

MC4WP: Mailchimp for WordPress (ibericode): 4.8.10

Moloni (moloni.pt): 3.0.77

Nextend Social Login (Nextendweb): 3.1.6

NIF (Num. de Contribuinte Português) for WooCommerce (PT Woo Plugins (by Webdados)): 5.0.0

NinjaFirewall (WP Edition) (The Ninja Technologies Network): 4.5.4

OneSignal Push Notifications (OneSignal): 2.3.2

Perfmatters (forgemedia): 1.9.2

Product GTIN (EAN, UPC, ISBN) for WooCommerce (Emanuela Castorina): 1.1.1

Products Purchase Price for Woocommerce (Softedge): 1.0.4

Really Simple CAPTCHA (Takayuki Miyoshi): 2.1

Really Simple SSL (Really Simple Plugins): 5.3.5

Regenerate Thumbnails (Alex Mills (Viper007Bond)): 3.1.5

Rank Math SEO PRO (Rank Math): 3.0.19 (Latest:3.0.22)

Rank Math SEO (Rank Math): 1.0.100.1

CTX Feed (WebAppick): 4.5.5

Advanced Order Export For WooCommerce (AlgolPlus): 3.3.2 (Latest:3.3.3)

WPC Product Bundles for WooCommerce (WPClever): 6.5.1

Product Feed PRO for WooCommerce (AdTribes.io): 11.9.5

WPC Smart Quick View for WooCommerce (WPClever): 3.2.0

WooCommerce Advanced Shipping (Jeroen Sormani): 1.0.14

Country Based Payments for WooCommerce (Ivan Paulin): 1.4.2

Plataforma do Stripe para o WooCommerce (WooCommerce): 6.9.0

WooCommerce POS (kilbot): 0.4.27

WooCommerce (Automattic): 7.0.0

WooSidebars (WooCommerce): 1.4.6

BulkGate SMS Plugin for WooCommerce (BulkGate): 2.1.0

Importador do WordPress (wordpressdotorg): 0.8

WP Crontrol (John Blackbourn & crontributors): 1.14.0

WP Review Slider (LJ Apps): 11.7

WP Mail SMTP (WPForms): 3.6.1

WP-Optimize - Clean, Compress, Cache (David Anderson, Ruhani Rabin, Team Updraft): 3.2.9

WP Rocket (WP Media): 3.11.5

WP-Sweep (Lester 'GaMerZ' Chan): 1.1.5

YayMail - WooCommerce Email Customizer (YayCommerce): 3.1

YITH WooCommerce Wishlist (YITH): 3.14.0

Feed Files
https://www.siteurl.pt/wp-content/uploads/woo-feed/pinterest/xml/fnhcatalog.xml
https://www.siteurl.pt/wp-content/uploads/woo-feed/google/xml/gshop_fnh_2022.xml
https://www.siteurl.pt/wp-content/uploads/woo-feed/google_local_inventory/xml/gshopping_local_inve.xml
https://www.siteurl.pt/wp-content/uploads/woo-feed/googlereview/xml/gsopping_reviews.xml

Fatal Errors
No Logs Found.

Hello

Please, follow the below steps to test run cron on your site –

1. First, install the Advanced Cron Manager Plugin. (Make sure no other cron manager plugin is activated)

2. Now, Go to Cron Manager and check if there is any schedule available in the Cron manager. If there is any schedule, remove it

3. Now, Go to Manage Feed and Disable auto-update and regenerate the feed – Screenshot

4. Now, enable auto-update and hit the regenerate button again – Screenshot

5. Regenerating the feed should add a new cron event which you can find here.

6. Now, you have the cron event added to your cron manager. Now, you need to run cron manually to check if it updates the feed – Screenshot

7. Now, Go to – Manage feed and check if the last update time has changed or not – screenshot

Doing the above will help you to check if the cron is working properly on your site. Also, you need to make sure that all the feed has its schedules added to the schedule list. If you don’t find a schedule for any specific feed, then just disable the auto-update of that feed and regenerate and then enable auto-update and hit regenerate again. Doing this should add a schedule for that specific feed.

If you are still unable to resolve the issue, please, reach us from here.

Thank you,

• This reply was modified 2 years, 1 month ago by ansarybadal.