Auto term not working for some words

  • Resolved José Leonardo

    (@joseleonardo)


    1 year, 1 month ago

    Hey there,

    I am using auto terms feature and it is not working properly as it should.

    Months ago I noticed it was not working for the Brazilian word “Macaé” and I thought it was because of the letter “é” but there were some other words with “é” that were working fine.

    Today, a user complained about the word “Jacarepaguá” which has nothing tagged

    If we search for “macaé” there are 70 posts but only 2 were tagged by TaxoPress

    For “Jacarepaguá” is even worse, search returns 637 posts but no one was tagged

    How can I manage to make it works?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @joseleonardo

    Thanks for using TaxoPress.

    This is a difficult one to debug remotely without understanding more of your site’s setup and what Auto Terms options you’re using. Some suggestions:

    • Carefully test to confirm what exactly is and isn’t working. Report that as a bug.
    • We have a new version of TaxoPress coming, perhaps next week. That has big changes to Auto Terms and may help.
    • Use TaxoPress Pro and allow us to check your site.
    Plugin Author Steve Burge

    (@stevejburge)

    Thanks for using TaxoPress.

    We’ve not seen a reply on this ticket for over a week so we’re closing this ticket. Please post back if this remains an issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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