Auto sharing (FB, TW, etc) is not working

  • Resolved rocktambulos

    (@rocktambulos)


    3 years, 6 months ago

    Hi, I have my site connected to my social media through jetpack but the automatic sharing stopped working. In the recent past, I disconnected and reconnect everything and then it worked again, but now isn’t sharing anything (again). What can be happening? The jetpack panel shows everything connectedn and running but it’s not working. Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @rocktambulos

    Thanks for reaching out! Taking a look at your Publicize settings here, I can see that the Facebook connection was set up using one WordPress.com account, and it was configured to only allow this user to use the Facebook connection to send posts.

    The most recent posts have all been published by a different WordPress.com account.

    To make those connections available for those users, you can remove the current connection to your Facebook and Twitter pages and then reconnect, making sure to check the “Make this connection available to all users of this blog?” box.

    Once that’s done, any user on the site that is publishing posts will have the ability to use the publicize connection.`

    • This reply was modified 3 years, 6 months ago by Bruce (a11n).
Viewing 1 replies (of 1 total)
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