hey Keith,
thanks for the quick reply! I set this up for client a while back. This was a message they sent me:
“The plugin is blocking certain legitimate users based on their IP addresses. And then when they request to be added to the white list, they are left wondering what will happen next. It would be nice if we could both improve the messaging in this process, and also if I could an e-mail notifying me of a new white list request, I could log in right away to approve their IP address.”
We updated the plugin recently and saw the option to send email notification to admin if someone is requesting to not be blocked so we are trying this route.
Another note, this morning client showed me 10 new requests from same email.. happening almost exactly every 10 seconds. But fishy thing is it looks like a legitimate email address.. he recognizes it from there database. And the comment is related to the site. I told him someone must have hijacked this email and it was spam. Have you ever seen this?
Thanks for your feedback. It’s a great plugin. Maybe the auto-response feature is something to consider for an update.
best,
Kurt