• Resolved Anonymous User 16052280

    (@anonymized-16052280)


    Hi guys,

    When closing a popup I get automatically scrolled at the top of the page. Not sure if this is a setting that I have enabled somewhere or if it’s default behaviour. But it’s very user unfriendly since it’s moving him away from whatever part of the page he was reading.

    Can you provide some feedback on how to prevent this?

    Thank you,
    Andrei

Viewing 1 replies (of 1 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @andrei0luca – Sorry for the delay. The only thing that comes to mind is if your site didn’t use the normal browser scrollbar. This could be the case with a specialty one page site type theme that disables it. We reset the scroll position to the last known before the popup opened. IE we take the main scrollbars position when the popup opens and scroll back there when it closes. The only way that isn’t working is if the main scrollbar isn’t the one we are talking about.

    Hope that helps.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

    • This reply was modified 6 years, 2 months ago by Daniel Iser.
Viewing 1 replies (of 1 total)
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