Auto refresh of feed results in less products.

  • I’ve had caching disabled on the xml file generated, but even still when the 1/2/6 hour auto refresh occurs our xml file ends up with only 16 items, when if I manually generate it there are 17. This is breaking our FB ads. Any ideas why this might be happening? Also the fix I made for image paths shows up as well.

    Is there a separate routine run for automated versions that differs from the manual?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    really odd, I can’t replicate this issue and my cron job refresh the feed without differences from the manual refresh. Besides, the cron job performs the same task of manual refresh from the button of product catalog settings.

    Could you please check the “Logs” tab and see if there are some errors registered?
    Let me know.

    Thread Starter Daniel Iser

    (@danieliser)

    Only this one:

    FBAPIException	5 hours ago
March 29, 2018 - 2:36 am
Please, connect your facebook account to make operations to the custom audiences of your Ad account.

    That said everything appears connected. Getting stats in the dash etc.

    Thread Starter Daniel Iser

    (@danieliser)

    @antoscarface – Ok I have duplicated this on our staging environment as well which has no caching enabled. I will try testing with other non necessary plugins disabled (EDD, Pixel Caffeine) to see if it continues, but I can also give you credentials to that if you would like.

    Are you on slack or facebook for a quick conversation?

    Plugin Author Antonino Scarfì

    (@antoscarface)

    Yes sure, you can reach me ?? Thank you.

    Thread Starter Daniel Iser

    (@danieliser)

    @antoscarface – How should I reach you? Didn’t see you in the WordPress slack by this name.

    Plugin Author Antonino Scarfì

    (@antoscarface)

    You can find me in wordpress.slack.com chat ?? I can see you and I wrote you already.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Auto refresh of feed results in less products.’ is closed to new replies.