• Resolved advantagen

    (@advantagen)


    Hey there,

    I’m having issues getting videos to auto-play once the thumbnail is clicked. If I enable that feature in the plugin settings, then when people click the thumbnails, instead of auto-playing the videos, it redirects them to the video page (and not in a new window either). Any advice?

    (It’s a pet peeve of mine for any site to make me click multiple times just to play a video – because play means play! …but maybe that’s just me.)

    The page I need help with: [log in to see the link]

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  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    Go to?Settings -> Video Lightbox -> prettyPhoto?menu and check to make sure the following option Autoplay is enabled?

    I just carried out a test in my dev site and enabling the feature mentioned above works for me as expected. I also added the following parameter auto_thumb=”1″ to the shortcode.

    If I enable that feature in the plugin settings, then when people click the thumbnails, instead of auto-playing the videos, it redirects them to the video page (and not in a new window either). Any advice?

    Once you enable the feature mentioned above, carry out a plugin/ theme conflict test. This will help you find out if there is a conflict with another plugin or your theme.

    Kind regards.

    • This reply was modified 1 year, 9 months ago by mbrsolution.
    • This reply was modified 1 year, 9 months ago by mbrsolution.
    • This reply was modified 1 year, 9 months ago by mbrsolution.
Viewing 1 replies (of 1 total)
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