Hi @reza17re
This is Ioanna from Imagify and I’ll gladly assist you here!
I am sorry to hear about the issue!
Can you please clarify when you are trying the Bulk optimization do you get any error messages or does optimization get stuck and keeps on running?
Also, if you try to optimize an image individually through Media Library(List View) is it working?
You could try also the following suggestions that have helped other users with similar issues:
– Add the following lines of code to your wp-config.php file (before the “That’s all! Stop editing…” message) in order to increase your memory and time available for image optimization.
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
set_time_limit(0);
– Install and activate the Bulk Optimization Buffer helper plugin which reduces the number of images being optimized at a time through Bulk optimization. The default number of images being optimized at a time is 4 and the helper will set it to 1. Just install and activate it and then test bulk optimization again, no further action is needed from your end.
– Also it could be related to Imagick the package responsible for image resizing. You could test it by activating this helper plugin that will make your server use another module called GD instead.
If the above won’t help what you can do is activate this helper plugin which we have developed in order to have more in-depth information regarding the occuring issues. You can send us a screenshot from the Info page(Imagify Tools > Info) so we can help further.
Best regards,
Ioanna
